Had Ralph come out and install a water softener at the shop. since ours died. He was out to us same day that we called and everything was done quickly and correctly. Getting the best service, and workman ship for our hard earned dollar.
I couldn't be more pleased with the service provided by Ralph. He was very knowledgeable and was able to diagnose the problem with my pump almost immediately upon getting to my house. I would recommend him 10/10.
Great job! Needed a quick appointment and was accommodated immediately. Thorough service and speedy follow up.
I highly recommend Ralph and his wonderful team! They are efficient and easy to work with! You won't be disappointed!
Had a great experience with Ralph . He is professional, knowledgable, and honorable . I highly recommend his services . I will definitely use him again for any water needs I have . Also he shows up when he is expected . Very important to me. Top rating from me. :-)))
Ralph was very professional, courteous, and knowledgeable throughout our appointment. He provided me accurate and detailed diagnostic information about my water pressure problem, and all the possible solutions.
You need Ralph and his team in this part of CT with hard water potentially damaging your pipes and appliances! Excellent service, professional and experienced, contact Housatonic Valley Well Pump for all your water & well needs.
Prompt, professional, knowledgable and understanding. They were one of the best companies I have worked with. They did an amazing job explaining what my issues were and working with me to rectify them for a reasonable price and in a timely fashion.
I had water seeping into my basement around the well service pit. Ralph came the same night, diagnosed my issue and provided me with recommendations to resolve the issue. It's s rare to find a compassionate and understanding professional, this guy is a gem! I would highly recommend HV Well Pump Services. Excellent customer service at a competitive price. Don't hesitate, just book it!
I would highly recommend HVWP Services to anyone needing repair or service to their well and other related parts/services. Ralph and his crew are dependable, honest, and stand by their work. We have had a new well pump installed as well as a new water tank. We were very satisfied with the professional service and high quality of work that we received from HVWP Services. They were very responsive, explained the process, and what our best options were. We will definitely use them for any future well-related services.
Ralph Espinal of Housatonic Valley Well Pumps is truly "Old School" - top level customer service, honest and very professional and knowledgeable about his craft.
Our well water has high iron and very acidic which we were treating with a filtration system and replacement cartridges (weekly).
With a 10+ yr old system nearing end of life...
Ralph recommended a new water treatment neutralizer with a self cleaning feature. It has improved our water taste 1,000% and increased our water pressure as well. No more Home Depot trips for filter cartridges.
Ralph offered his service at a very fair cost and explained the process from beginning to end so I knew exactly what to expect.
If you have water issues, call Ralph - he will take good care of you
I was having a terrible time getting my water filtration system to work. I replaced the filters and several parts that I thought may be the problem but had no luck. Out of desperation I did a search on line, filled out a questionnaire and within an hour Ralph called me. He figured out the problem, gave me the solution and my system worked! It's not too often that you have some one call you to help you our for free!
Thanks Ralph!!.. You deserve every success in your business.
Ralph is an experienced and talented mechanic with one advantage his competitors lack: excellent customer service.
After dealing with vendors that refused to communicate, threatened me and overall refused to explain their work before demanding thousands of dollars to complete their work, I decided to work with the one that treated me the most like a human.
I can only say that I made the right decision.
With a newborn in the house, and uncertain water quality due to our well, I was in the market for replacing my well and installing a full water filter system all at once. I dealt with a lot of well companies that refused to service THEIR OWN INSTALLATION if I used a competitors water filter. Likewise, I dealt with a lot of pushy water filtration companies.
Overall my experience with owning a well, would make me regret ever purchasing my home... if not for Ralph.
Ralph has a family like you or I, he understands the needs of his customers, and he's respectful towards their communications. He'll explain his installation process to you and work around your schedule.
I can't say enough good things about my experience with his service.
Don't waste your time with another well water company in Westchester, White Plains, Sleepy Hollow, Tarrytown, Pleasantville, Rye, Harrison, Yorktown Heights or Connecticut.
This is the BEST.
You know what they say, happy wife/happy life...
So I decided to remodel our master bathroom and wanted to upgrade to one of those fancy shower systems with all the body sprays and stuff. I wasn't sure if my existing well system supported the demands of that fancy shower system, so I did some research online and quickly realized I needed help from a professional.
I contacted Ralph and explained what we were trying to do and suggested some of the ideas I learned from my online research.
Thank God I did call on Ralph.
After learning about our goals he re-educated me on what we needed to do and went on to design a system that not only satisfied our requirements of 15/gpm, but also fit within our budget.
Ralph took care of everything for us - he picked up all the right gadgets and wires and then installed the entire system (well pump/motor, constant pressure system, UV unit, and water softner) in just one day!
He even followed up with us the night after the install to ensure everything was working right.
We've been loving the pressure and flow out of our new system since the day he came out to help us!
Did I mention the HVWP quote was significantly lower than the next lowest bid?
If you need anything done with your cold water systems, you have got to call Ralph and the folks at HVWP.
We are sure glad we did!